Home › Terms and Conditions

Terms and Conditions

Last updated . These terms govern your use of this storefront.

Acceptance of Terms

By accessing altorixapp.com or placing an order, you agree to these Terms and Conditions and to our Privacy Policy, which forms part of them. If you do not agree with any part of these terms, please do not use the website.

Store Purpose

altorixapp.com is a small direct-to-consumer storefront operated by Prema Flexa We sell a short list of kitchen and household gadgets, including the RoboTwist Automatic Jar Opener, directly to our customers.

Product names, descriptions and images shown here are our own content and are not official material from GraniteStone, Emson, or any other manufacturer whose products may be referenced — see our Store Disclaimer for how we describe that relationship.

Product information, pricing and availability can change at any time without notice. We try to keep every page accurate and current, but we do not guarantee that a price or stock level shown at any given moment is final until your order is confirmed.

Orders, Shipping and Returns

Placing an order through checkout means you are offering to buy the items in your cart at the listed price. Delivery methods, transit times and shipping costs are set out in our Shipping Policy, and our return window, refund timing and cancellation terms are set out in our Refund, Returns and Cancellation Policy — we don't duplicate those details here.

User Responsibilities

When using this website you agree to:

  • Use it only for lawful purposes and in a way that does not restrict anyone else's use of it.
  • Refrain from attempting to gain unauthorised access to the website, its server, or any connected system.
  • Refrain from introducing malicious code, or from scraping, mirroring or systematically harvesting the site's content.
  • Refrain from misrepresenting your identity when placing an order or contacting us.
  • Provide accurate contact and shipping information when you order, so we can fulfil and deliver it correctly.

Intellectual Property

The layout, design, original text, graphics, styling and code of altorixapp.com are owned by Prema Flexa or used under licence, and are protected by applicable intellectual property law.

You may read, print or share individual pages for personal, non-commercial use. You may not republish, redistribute, adapt or commercially exploit the content of this website without written permission.

Product names, brand names and logos referenced on this website — including RoboTwist and any manufacturer named in our Store Disclaimer — remain the property of their respective owners. Their appearance on this website identifies the products sold and does not imply that those owners endorse this store.

No Guarantees

The website and its content are provided on an “as is” and “as available” basis. We take care to keep information accurate and current, but we do not warrant that every page is complete, error-free, or up to date at the moment you read it, and we do not guarantee uninterrupted or error-free access to the website itself.

Limitation of Liability

To the fullest extent permitted by law, Prema Flexa and its officers, employees and contributors will not be liable for any indirect, incidental, special, consequential or punitive loss arising from your use of, or inability to use, this website, beyond the remedies described in our Refund, Returns and Cancellation Policy.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

Indemnity

You agree to hold Prema Flexa harmless from any claim, demand or expense arising out of your misuse of this website or your breach of these terms.

Governing Law

These Terms and Conditions are offered to a United States readership and are to be construed in accordance with the laws of the United States and of the state in which the visitor resides, without regard to conflict-of-law principles. Where a dispute cannot be resolved informally, it will be brought in a court of competent jurisdiction.

If any provision of these terms is found unenforceable, the remaining provisions continue in full effect.

Changes to Terms

We may revise these terms from time to time, for example as our catalog or policies change. Revisions take effect when published on this page, and the “last updated” date above will change. Continuing to use the website after a revision means you accept the revised terms, so it is worth checking this page occasionally.

Contact Information

Questions about these terms can be sent to Prema Flexa, Los Encuentros S13-231 and Serapio Japeravi — telephone 984573443, email flexa@prema-flexa.com. Further options are on our contact page.